Shipping, Discounts, Returns
Shipping has become an incredibly expensive business over the last few years. We keep our prices low for the best product for your home, business or cities.
Our Free Shipping is for the Lower 48 states and not in Alaska, Hawaii or other provinces.
You will get the best LED Lights in the country at the lowest price possible. We only charge for the Shipping Costs, shipping is not a profit center at Forever LED. Here is how we ship:
Regular Orders: If your order is under 12 sets of lights we use USPS Priority Service, as it is mostly 2 day shipping. FedEx and UPS is usually 5 days.
If your order is over 12 Sets we use FedEx or UPS and depending on where you are located in the country we will ship from Idaho, Wisconsin, Georgia or Texas warehouse, which ever is closer to your location.
Type of shipping you choose: Not all orders can be shipped according to your preference. We try To fill your order as directed but sometimes an order will not fit, i.e. a 7.5" LED Ball in a flat envelope. Our shipping online does not know the difference in some of these packages. We may have to ship by means of UPS or USPS depending on the size and type of items ordered. If you must have a product in 2-3 days call us first so we can determine which way best to suit your needs.
2nd day and overnight shipping. Its best to call us or leave note for the actual shipping rates as the shipping was setup to allow for shipping from anywhere in the US. We can usually get you a lower rate, but will never charge you more. If phoning in is not an option then please put a note in the comment section of your order we will check the rates before processing and credit you for any differences. The site is automated but we see all notes, please take advantage of this option.
USPS - This is a guide your shipping rate maybe lower or higher, go through check out to shipping to get your final rate.
Discounts: We offer an extended Discount for all shoppers use coupon 'CODE10" at check out.
Return Policy
All Wreaths, Garland, Bows, Novelty Lights and Trees are Special Order items along with any items including LED Lights that are purchased by FOREVER LED Specifically for a customers’ needs, cannot be returned nor refunded and all shipping cost will be the responsibly of the customer.
Orders returned after Dec 1 of the current year will receive a store credit towards another purchase later in the year.
All Clearance Items are Non-Refundable nor do we offer a Warranty on it.
SHIPPING CHARGES
All shipping cost are the responsibility of the buyer. If you received Free Shipping and return an item for non defect you will be charged for the original shipping costs incurred by FOREVER LED. If a product is deemed defective, new shipping cost will be charged to the buyer for the replacement as well as any return shipping charges to FOREVER LED.
All shipping cost will be the responsibly of the buyer, including any Free Shipping received at the time of check out.
FOREVER LED allows for the return of lighting product for a period of 30 days from the date of purchase and so long as it is unused condition and does not violate conditions stated above and Shipping, International and Warranty statements until December 1, of the current year. Orders after December 1 has until 10 days before Dec 25 to return product in unused condition. A refund will be issued once the product is returned and found in satisfactory condition. FOREVER LED reserves the right to change its payment procedures at any time without prior notice to you. You may have up to a 25% restocking and charge fees added to returned orders.
If you have any questions or concerns please contact us, we would like to answer any questions you may have about our Premium or Commercial Grade LED Lights.
We have had a few calls on the lights flickering using different methods of filming and Pictures. The lights are Full Wave Rectified units. We do not refund lights for taking bad pictures. LEDs are difficult to picture at best, but if at the right distance they will picture fine.